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After-sales service

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After-sales service

1. Provided free equipment related technical advisory services during the implementation of the contract.
2. Provide detailed technical data inspection records upon equipment delivery.
3. Provide product instruction, maintenance drawings and relevant technical data upon equipment delivery.
4. Provide detailed supply list upon equipment delivery.
5. Provide free operation training for the operators.
6. The company promises to provide lifetime paid services for any quality problems appears over 12 months from the date of delivery.
7. For the above promises, on the receiving of written notice from the user, technical personnel will be on the site or provide solutions to your satisfaction within 48 hours.
8. Set up customer quality information files to track product usage. Regularly or irregularly visit customers to collect customers' feedback and suggestions in the process of use.